Waggie Tails Walk
Colorado Springs, Colorado

 

Effective Date: September 9, 2026

Waggie Tails Walk respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, or booking pet-care services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

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Information We May Collect

We may collect information that you voluntarily provide to us, including:

• your name

• address

• phone number

• email address

• pet information

• veterinarian information

• emergency contact information

• service preferences

• scheduling information

• home-access information

• special pet-care instructions

• messages or information submitted through our website

• information you provide by phone, text message, email, or in person

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We may also collect information necessary to provide safe pet care, including information about a pet’s:

• medical conditions

• medications

• allergies

• behavior

• bite history

• fears or triggers

• mobility limitations

• handling requirements

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Website Information

When you visit waggietailswalk.com, certain technical information may be collected automatically by the website platform or related services.

This information may include:

• IP address

• browser type

• device type

• pages visited

• approximate location

• date and time of visits

• referring website

• website usage information

This information may be used to operate, maintain, improve, and understand use of the website.

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How We Use Your Information

Waggie Tails Walk may use personal information to:

• respond to inquiries

• schedule pet-care services

• provide dog walking, pet sitting, check-ins, boarding, outings, or other agreed services

• communicate with clients

• send service confirmations or updates

• send photos or updates about pets

• contact emergency contacts or veterinarians when necessary

• maintain accurate pet-care records

• process or document payments

• improve services

• maintain safety

• comply with legal or insurance requirements

• resolve questions, concerns, or disputes

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We do not sell your personal information.

Phone Calls and Text Messages

If you provide your phone number, Waggie Tails Walk may use it to communicate with you regarding inquiries, scheduling, services, pet updates, emergencies, or other matters related to your relationship with Waggie Tails Walk.

Messages may be sent by ordinary SMS/text messaging.

Message and data rates may apply depending on your mobile-phone plan.

You may ask us to stop sending nonessential text messages at any time.

Emergency or service-related communications may still be necessary while an active booking is underway.

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Email Communications

If you provide your email address, Waggie Tails Walk may use it to:

• respond to inquiries

• provide booking or service information

• send invoices or receipts

• provide pet-care updates

• communicate about your account or services

We will not sell your email address to third parties.

 

Pet and Veterinary Information

Information about pets is collected for the purpose of providing safe and appropriate care.

This may include medical, behavioral, veterinary, medication, emergency-contact, and handling information.

This information may be shared with a veterinarian, emergency contact, animal-care provider, or other appropriate person when reasonably necessary to protect the health or safety of a pet.

Home Access Information

Clients may provide information such as:

• keys

• lockbox information

• door codes

• garage codes

• alarm instructions

• access instructions

Waggie Tails Walk will use this information only as reasonably necessary to provide scheduled services.

Access information will not knowingly be disclosed to unrelated third parties except when legally required or necessary in an emergency.

 

Payment Information

Waggie Tails Walk may use third-party services to process payments.

If payment information is entered through a third-party payment processor, that processor may collect and process the information according to its own privacy and security policies.

Waggie Tails Walk does not intentionally store complete credit-card numbers or banking credentials unless specifically required for a lawful business purpose.

 

Third-Party Services

The Waggie Tails Walk website may use services provided by third parties, including website hosting, forms, analytics, communications, mapping, scheduling, payment-processing, or other business tools.

These providers may receive limited information necessary to provide their services.

Their use of information is governed by their own privacy policies and terms.

 

Wix

The Waggie Tails Walk website is built and hosted using Wix.

Wix may collect technical or usage information when visitors use the website.

Wix's collection and processing of information is governed by Wix's own privacy policies.

 

Cookies and Similar Technologies

The website may use cookies or similar technologies to:

• operate website features

• remember preferences

• understand website traffic

• improve performance

• provide security

• analyze website use
  
   

Your browser may allow you to block or delete cookies.

Blocking certain cookies may affect how some website features function.

Photos and Videos

Waggie Tails Walk may take photos or videos of pets during services and send them privately to the pet owner.

Photos or videos will not be used for advertising, social media, promotional materials, or other public purposes without the owner's permission.

Sharing of Information

 

Waggie Tails Walk does not sell personal information.

Information may be shared when reasonably necessary with:

• veterinarians

• emergency contacts

• insurance providers

• payment processors

• technology or website providers

• professional advisers

• government or regulatory authorities

• law enforcement when legally required

Information may also be disclosed when reasonably necessary to protect the safety of a person or animal, prevent fraud, enforce agreements, or comply with applicable law.

 

Data Security

Waggie Tails Walk takes reasonable steps to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no website, email system, text-message system, or electronic-storage method can be guaranteed to be completely secure.

Clients should avoid sending highly sensitive information through ordinary email or text messages unless necessary.

 

Data Retention

Personal information may be retained for as long as reasonably necessary to:

• provide services

• maintain business records

• comply with legal requirements

• maintain insurance records

• resolve disputes

• protect Waggie Tails Walk and its clients

Information that is no longer reasonably needed may be deleted or securely disposed of when appropriate.

 

Your Choices

You may contact Waggie Tails Walk to:

• ask what personal information we have about you

• correct inaccurate information

• update contact information

• update pet information

• request deletion of information when appropriate

• change communication preferences

Some information may need to be retained for legal, accounting, insurance, safety, or business-record purposes.

 

Children's Privacy

Waggie Tails Walk's services and website are intended for adults arranging pet-care services.

We do not knowingly collect personal information directly from children under 13.

Links to Other Websites

The website may contain links to third-party websites or services.

Waggie Tails Walk is not responsible for the privacy practices, security, or content of third-party websites.

Visitors should review the privacy policies of those services separately.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in services, technology, legal requirements, or business practices.

The version posted on waggietailswalk.com will be considered the current version.

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Contact

Questions about this Privacy Policy may be directed to:

Waggie Tails Walk
Leslie Franchs, Owner / Dog Walker
Colorado Springs, Colorado
Call/Text: 702-287-7247
Website: waggietailswalk.com